Frequently Asked Questions

Everything you need to know about your Tricot shopping experience.

What materials are used in Tricot garments?

We prioritize premium natural fibers, specializing in high-quality wool, organic cotton, and sustainable blends to ensure both comfort and longevity in every piece.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.

How should I care for my knitwear?

To maintain the shape and softness of your Tricot items, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid hanging knitwear to prevent stretching.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.